Camera Surveillance Systems

Yes. Fidel Softech is headquartered in Mumbai, Maharashtra, and serves enterprise clients across India including Pune, Delhi NCR, Bengaluru, Hyderabad, Chennai, and Ahmedabad. We offer on-site deployment support, local language dashboards, and 24/7 Indian time zone support. Our solutions are also deployed across the Middle East (UAE, Saudi Arabia, Qatar) and Southeast Asia.

Fidel Softech delivers measurable ROI across Manufacturing (PPE compliance, machine safety), Retail (footfall, theft prevention), Logistics & Warehousing (forklift safety, inventory counting), Healthcare (fall detection, restricted zone access), Construction (site safety), Smart Cities (traffic & crowd management), and BFSI (branch security, ATM surveillance). Any facility with existing CCTV infrastructure can be upgraded with AI intelligence.

No. Fidel Softech is a software-only platform that works with your existing IP or analog cameras via RTSP or ONVIF protocols. There is no need for hardware replacement. Our system integrates with your current NVR or DVR setup and begins delivering AI insights within 48 hours of deployment — making it one of the fastest and most cost-effective surveillance upgrades available.

Edge AI processes video directly at the camera or local server — ideal for low-bandwidth sites and sub-100ms response times. On-Premise deployment runs the AI server within your facility with zero external data transfer, preferred for banks, defense, and data-sensitive industries. Cloud (VSaaS) deployment streams video to Fidel Softech’s secure infrastructure — best for multi-site scalability with no server maintenance. Fidel Softech supports all three models and hybrid combinations.

Fidel Softech’s PPE detection models achieve 99%+ accuracy for helmets, safety vests, gloves, and masks under standard industrial lighting conditions. Our models are trained on domain-specific datasets from manufacturing plants, construction sites, and chemical facilities across India and globally. Alerts trigger in under 200 milliseconds, with automatic logging for compliance audits, safety reports, and OSHA or factory act documentation.

Yes. Fidel Softech is compliant with India’s Digital Personal Data Protection Act (DPDPA) 2023, GDPR for international deployments, and SOC 2 Type II standards. For on-premise and edge deployments, all video data remains entirely within your facility and never leaves your network. Cloud deployments use AES-256 encryption in transit and at rest, with data residency options available within India (Mumbai and Hyderabad AWS/Azure regions).

A standard single-site deployment — including camera integration, AI model configuration, dashboard setup, and staff training — is completed within 48 to 72 hours. Multi-site enterprise rollouts across 10 or more locations are typically completed within 2 to 4 weeks. Fidel Softech offers a free 30-day pilot program with no hardware changes, no upfront commitment, and dedicated onboarding support across India.

Yes. Fidel Softech provides REST API and webhook integrations with leading platforms including SAP, Oracle, Microsoft Teams, Slack, Salesforce, and most access control and HRMS systems. Alerts can automatically trigger work orders, update attendance records, lock doors, send WhatsApp or SMS notifications, and log incidents directly into your ERP — creating a fully automated safety and operations workflow.

Fidel Softech offers flexible pricing based on the number of camera channels, selected AI detection models, and deployment type (Edge, On-Premise, or Cloud). Pricing starts at a per-camera-per-month subscription for cloud deployments, or a one-time license fee for on-premise installations. We offer custom enterprise quotes for facilities with 50+ cameras. Contact our India sales team at sales@fidelsoftech.com or reach our Mumbai office for a tailored proposal and free demo.